Company Description
About Encore Boston Harbor
Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.
Job Description
The Encore Boston Harbor Assistant Chief Engineer reports directly to the Director of Engineering. The primary responsibilities are to assist the Director of Engineering by providing a high level of oversight for all of our MEP systems including inspecting, evaluating, and monitoring all of equipment, designing and or upgrading our equipment, managing our preventative maintenance programs, overseeing our compliance requirements. It also includes the oversight of all energy used or produced. The Asst. Chief Engineer oversees the Mechanical, Electrical, Environmental needs of our five-star casino, resort, convention, and spa. Including the daily operations to meet company objectives for electrical, and mechanical equipment maintenance, project planning, and energy management by performing the following duties personally or through subordinates. This includes but is not limited to; the management of the department strategy and ensuring alignment with overall Encore Boston Harbor strategy; maximizing opportunities for departmental and company success; maintaining all Wynn Standards: and ensuring five-star guest experience.
JOB RESPONSIBILITIES:
Oversee Mechanical and Electrical Systems associated with a LEEDS Platinum Certified five-star Casino, Hotel, Spa, Convention, and Restaurants.
Assist in managing a state-of-the-art Central Utility Plant “CUP” including but not limited to; emergency diesel generators, gas reciprocating co-generators, battery energy storage system, Carrier electric chillers, Broad hot water absorption chiller, solar production, A/B utility feed, domestic water, sewer, and storm systems.
Develops and oversees environmental programs.
Identify training requirements; coordinates and provides training.
Manages up to date record keeping for all regulatory authorities.
Ensures all regulatory guidelines are followed.
Manages the hazardous waste program.
Manages and completes environmental commitments.
Evaluates energy use and designs energy programs that increase efficiency and reduce energy costs.
Design or redesign processes, retrofit our buildings and equipment and plan and oversee energy projects.
Design Energy Programs that increase energy efficiency, strategies or sustainability programs.
Perform audits to evaluate energy use, costs and monitor and analyze energy consumption.
Oversees the upkeep, the care and maintenance of all equipment with operations management to facilitate internal efficiency.
Contact regulatory authorities and insurance inspectors to manage safety and insurance requirement fulfillment.
Purchases parts, equipment, and services to support operations within budget.
Utilizes the company provided Preventative Maintenance Software to fully assure machinery remains in optimal condition.
Assists with the cleanliness and overall appearance of physical facilities to support operations and protect the company’s assets, as well as manage and develop service center layout as needed
Manages utilities consumption and ensure efficient boiler operation.
Leads service center safety program including ensuring all safety regulatory policies and procedures are implemented and maintained and managing insurance requirements for equipment and facilities.
Oversees the Installation and maintains service center machinery to support efficient operations
Suggests designs, developments and testing and/or sources and cost-justifies various tools, machinery and equipment for recommended manufacturing methods
Collects technical data such as qualification test procedures, acceptance test procedures, reports, component maintenance manuals, etc.
Follows and enforces exposure control procedures within the service center, especially concerning maintenance in the soil sort and wash areas
Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
Manages short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.
Manages the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures, records and reports.
Monitors all activities of the department to ensure that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced.
Ensures department delivers and maintains a maximum level of property-wide service and satisfaction.
Facilitates communication throughout the property by organizing and presiding over regularly scheduled meetings with team members within the department and with other departments as appropriate to ensure property wide communication.
Responsible to assist with hiring, performance management, and employee engagement within the department. Provides training opportunities, constructive and positive feedback to team members within area of responsibility. Creates a motivating environment.
Keeps informed of all new developments within the department and makes recommendations designed to maximize department and company success.
Effectively manages internal and external guest relations, which will require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate.
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Review and oversee all Resort, and Plant equipment including Electrical, Plumbing, HVAC/R, Kitchen, CUP ETC.
Directs the proper water treatment and chemical testing for open and closed loops as well as the spa pools.
Responsible for utilities management, including billing leased spaces.
Responsible for energy efficiency and electrical reliability operation including CHP plant, battery system, solar and emergency generation.
Manages the energy programs and initiatives such as. ICAP, SMART, AECS, CPEC, and Demand Response.
Manages and/or assists in Managing WMP, SPCC, SWPP, GWDP, Hazardous Waste, and air emissions,
Must have the ability to promote positive, fair, and ethical relations with all team member, with all Wynn and Encore Boston Harbor contractors, and in all interactions within the Host and Surrounding communities as an ambassador of the Wynn brand.
Writes scope of work for electrical, mechanical design based on preliminary review.
Prepares engineering studies and schematic design for new systems and analyzes operation of existing systems.
Works with code officials and other design professionals when an interpretation or exception to building codes is required.
Assigns and reviews work of project design team.
Checks progress of work and alerts VP of Construction and Facilities, The Director of Facilities, and the Facility Managers to change of scope or additional services.
Coordinates all aspects of project document completion within Wynn Boston Harbor and externally with clients and other design professionals.
Prepares or reviews construction budgets based on experience and scope of project.
Promotes use of and participates in development of company design and production standards.
Works with safety as a priority and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration, or a license issued by the Massachusetts Gaming Commission.
Massachusetts Trade license preferred. Certified Pool Operator (CPO) preferred
Class A/B Operator (UST) preferred CEM preferred
Education and/or Experience:
Bachelor’s Degree in engineering or a related field; or equivalent experience required.
Minimum 7 years of engineering experience required; Class A/B UST certification preferred.
40-hour HAZWOPER training preferred.
Hazardous waste manifest signer training preferred.
In depth knowledge of Massachusetts DEP, EPA & OSHA regulations.
3 years in a leadership role preferred. Successful completion of an apprenticeship, vocational/trade, or college courses required.
Requires strong computer skills and proficiency in Microsoft Office specifically Outlook, Word, Excel, & PowerPoint.
Candidate must have experience with planning and project management.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Candidate must have experience with building automation, ALC preferred.
Knowledge of union and non-union working environments preferred.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to decipher reports and maintain reports on request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the casino, kitchen, or property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property.
Team members are expected to work outside and is subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Nov 02, 2023
Full time
Company Description
About Encore Boston Harbor
Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.
Job Description
The Encore Boston Harbor Assistant Chief Engineer reports directly to the Director of Engineering. The primary responsibilities are to assist the Director of Engineering by providing a high level of oversight for all of our MEP systems including inspecting, evaluating, and monitoring all of equipment, designing and or upgrading our equipment, managing our preventative maintenance programs, overseeing our compliance requirements. It also includes the oversight of all energy used or produced. The Asst. Chief Engineer oversees the Mechanical, Electrical, Environmental needs of our five-star casino, resort, convention, and spa. Including the daily operations to meet company objectives for electrical, and mechanical equipment maintenance, project planning, and energy management by performing the following duties personally or through subordinates. This includes but is not limited to; the management of the department strategy and ensuring alignment with overall Encore Boston Harbor strategy; maximizing opportunities for departmental and company success; maintaining all Wynn Standards: and ensuring five-star guest experience.
JOB RESPONSIBILITIES:
Oversee Mechanical and Electrical Systems associated with a LEEDS Platinum Certified five-star Casino, Hotel, Spa, Convention, and Restaurants.
Assist in managing a state-of-the-art Central Utility Plant “CUP” including but not limited to; emergency diesel generators, gas reciprocating co-generators, battery energy storage system, Carrier electric chillers, Broad hot water absorption chiller, solar production, A/B utility feed, domestic water, sewer, and storm systems.
Develops and oversees environmental programs.
Identify training requirements; coordinates and provides training.
Manages up to date record keeping for all regulatory authorities.
Ensures all regulatory guidelines are followed.
Manages the hazardous waste program.
Manages and completes environmental commitments.
Evaluates energy use and designs energy programs that increase efficiency and reduce energy costs.
Design or redesign processes, retrofit our buildings and equipment and plan and oversee energy projects.
Design Energy Programs that increase energy efficiency, strategies or sustainability programs.
Perform audits to evaluate energy use, costs and monitor and analyze energy consumption.
Oversees the upkeep, the care and maintenance of all equipment with operations management to facilitate internal efficiency.
Contact regulatory authorities and insurance inspectors to manage safety and insurance requirement fulfillment.
Purchases parts, equipment, and services to support operations within budget.
Utilizes the company provided Preventative Maintenance Software to fully assure machinery remains in optimal condition.
Assists with the cleanliness and overall appearance of physical facilities to support operations and protect the company’s assets, as well as manage and develop service center layout as needed
Manages utilities consumption and ensure efficient boiler operation.
Leads service center safety program including ensuring all safety regulatory policies and procedures are implemented and maintained and managing insurance requirements for equipment and facilities.
Oversees the Installation and maintains service center machinery to support efficient operations
Suggests designs, developments and testing and/or sources and cost-justifies various tools, machinery and equipment for recommended manufacturing methods
Collects technical data such as qualification test procedures, acceptance test procedures, reports, component maintenance manuals, etc.
Follows and enforces exposure control procedures within the service center, especially concerning maintenance in the soil sort and wash areas
Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
Manages short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.
Manages the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures, records and reports.
Monitors all activities of the department to ensure that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced.
Ensures department delivers and maintains a maximum level of property-wide service and satisfaction.
Facilitates communication throughout the property by organizing and presiding over regularly scheduled meetings with team members within the department and with other departments as appropriate to ensure property wide communication.
Responsible to assist with hiring, performance management, and employee engagement within the department. Provides training opportunities, constructive and positive feedback to team members within area of responsibility. Creates a motivating environment.
Keeps informed of all new developments within the department and makes recommendations designed to maximize department and company success.
Effectively manages internal and external guest relations, which will require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate.
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Review and oversee all Resort, and Plant equipment including Electrical, Plumbing, HVAC/R, Kitchen, CUP ETC.
Directs the proper water treatment and chemical testing for open and closed loops as well as the spa pools.
Responsible for utilities management, including billing leased spaces.
Responsible for energy efficiency and electrical reliability operation including CHP plant, battery system, solar and emergency generation.
Manages the energy programs and initiatives such as. ICAP, SMART, AECS, CPEC, and Demand Response.
Manages and/or assists in Managing WMP, SPCC, SWPP, GWDP, Hazardous Waste, and air emissions,
Must have the ability to promote positive, fair, and ethical relations with all team member, with all Wynn and Encore Boston Harbor contractors, and in all interactions within the Host and Surrounding communities as an ambassador of the Wynn brand.
Writes scope of work for electrical, mechanical design based on preliminary review.
Prepares engineering studies and schematic design for new systems and analyzes operation of existing systems.
Works with code officials and other design professionals when an interpretation or exception to building codes is required.
Assigns and reviews work of project design team.
Checks progress of work and alerts VP of Construction and Facilities, The Director of Facilities, and the Facility Managers to change of scope or additional services.
Coordinates all aspects of project document completion within Wynn Boston Harbor and externally with clients and other design professionals.
Prepares or reviews construction budgets based on experience and scope of project.
Promotes use of and participates in development of company design and production standards.
Works with safety as a priority and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration, or a license issued by the Massachusetts Gaming Commission.
Massachusetts Trade license preferred. Certified Pool Operator (CPO) preferred
Class A/B Operator (UST) preferred CEM preferred
Education and/or Experience:
Bachelor’s Degree in engineering or a related field; or equivalent experience required.
Minimum 7 years of engineering experience required; Class A/B UST certification preferred.
40-hour HAZWOPER training preferred.
Hazardous waste manifest signer training preferred.
In depth knowledge of Massachusetts DEP, EPA & OSHA regulations.
3 years in a leadership role preferred. Successful completion of an apprenticeship, vocational/trade, or college courses required.
Requires strong computer skills and proficiency in Microsoft Office specifically Outlook, Word, Excel, & PowerPoint.
Candidate must have experience with planning and project management.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Candidate must have experience with building automation, ALC preferred.
Knowledge of union and non-union working environments preferred.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to decipher reports and maintain reports on request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the casino, kitchen, or property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property.
Team members are expected to work outside and is subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Company Description
ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.
Job Description
The Encore Boston Harbor Kitchen Technician will be responsible for performing the skilled mechanical work required to maintain, modify, troubleshoot, and repair a wide variety of gas and electric commercial kitchen equipment and major appliances. Responsibilities include, but are not limited to: maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Adheres to all Encore Boston Harbor core values and property and department standards.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Provides professional internal and external guest service. Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Performs minor plumbing and electrical repairs.
Conducts maintenance and repairs of various types of kitchen and refrigeration equipment, including: walk-in freezers, refrigerators, industrial-sized steam cookers, washers, dryers, ovens, dishwashers, ice machines, water coolers, etc.
Conducts seasonal inspections of equipment.
Uses the work order management system to accept and complete work orders.
Installs new equipment; maintains settings on wiring controls; repairs leaks; replaces old or defective parts.
Responds to emergency maintenance repair calls, and after hours equipment issues.
Installs, starts up and shuts down equipment in accordance with Company safety procedures.
Informs appropriate management of potential electrical/mechanical problems and inherent dangers involved.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Journeyman plumbing license preferred, Massachusetts trade license required
OSHA 10 hour preferred.
Valid Massachusetts Driver License Preferred.
Education and/or Experience:
High school or equivalent degree required. Successful completion of an apprenticeship, vocational/trade program, or college courses required.
3 years of commercial kitchen equipment required.
Requires general computer skills and basic knowledge of Microsoft Office.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Hospitality experience required.
Knowledge of basic hand and power tools and testing equipment and materials. Fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines required.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy (70) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the casino, kitchen, or property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Team members are expected to work outside and may be subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Jun 14, 2023
Full time
Company Description
ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.
Job Description
The Encore Boston Harbor Kitchen Technician will be responsible for performing the skilled mechanical work required to maintain, modify, troubleshoot, and repair a wide variety of gas and electric commercial kitchen equipment and major appliances. Responsibilities include, but are not limited to: maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Adheres to all Encore Boston Harbor core values and property and department standards.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Provides professional internal and external guest service. Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Performs minor plumbing and electrical repairs.
Conducts maintenance and repairs of various types of kitchen and refrigeration equipment, including: walk-in freezers, refrigerators, industrial-sized steam cookers, washers, dryers, ovens, dishwashers, ice machines, water coolers, etc.
Conducts seasonal inspections of equipment.
Uses the work order management system to accept and complete work orders.
Installs new equipment; maintains settings on wiring controls; repairs leaks; replaces old or defective parts.
Responds to emergency maintenance repair calls, and after hours equipment issues.
Installs, starts up and shuts down equipment in accordance with Company safety procedures.
Informs appropriate management of potential electrical/mechanical problems and inherent dangers involved.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Journeyman plumbing license preferred, Massachusetts trade license required
OSHA 10 hour preferred.
Valid Massachusetts Driver License Preferred.
Education and/or Experience:
High school or equivalent degree required. Successful completion of an apprenticeship, vocational/trade program, or college courses required.
3 years of commercial kitchen equipment required.
Requires general computer skills and basic knowledge of Microsoft Office.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Hospitality experience required.
Knowledge of basic hand and power tools and testing equipment and materials. Fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines required.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy (70) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the casino, kitchen, or property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Team members are expected to work outside and may be subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Company Description
About Encore Boston Harbor
Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.
Job Description
The Encore Boston Harbor HVAC Technician – AHU/FCU is responsible for diagnosing and repairing HVAC systems to include: heating, air conditioning, water heaters, chillers, boilers, refrigeration systems, and building automation systems. This includes, but is not limited to: maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Adheres to all Encore Boston Harbor core values and property and department standards.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Effectively manages internal and external guest relations, which may require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate.
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Provides service, preventative maintenance, repair, or installation of systems/equipment.
Performs layout accurately for system, fixture, and equipment installations.
Diagnoses, troubleshoots, and problem solves of HVAC systems/and equipment.
Identifies, repairs or replaces needs to maintain equipment and systems.
Orders equipment and supplies to maintain inventory; ensuring availability of items when needed.
Performs testing of systems for code, specification, and contract or service agreement compliance.
Responds to emergency situations promptly for the purpose of resolving immediate heating/cooling/plumbing problems
Prepares documentation accurately and timely.
Maintaining appropriate levels inventory of tools.
Ensuring equipment startups are completed accurately and in a timely manner; provides adequate information to end user.
Installs all systems and products per code, specifications, submittals, and contract documents.
Tests equipment to ensure it meets quality standards.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
HVAC License required.
EPA 608 certification required.
Mass Refrigeration License Required.
Valid Massachusetts Driver License Preferred.
Education and/or Experience:
High school or equivalent degree required. Successful completion of an apprenticeship, vocational/trade, or college courses required.
Minimum of 3 years of refrigeration experience required.
Requires general computer skills and basic knowledge of Microsoft Office.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Large tonnage (1,000 ton plus) chiller maintenance experience preferred.
Data center chiller experience preferred.
Absorption chiller experience preferred.
Knowledge of basic hand and power tools and testing equipment and materials. Fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines required.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy (70) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the casino, kitchen, or property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Team members are expected to work outside and may be subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).
Additional Information
All your information will be kept confidential according to EEO guidelines.
For more information, visit encorebostonharbor.com or follow Encore Boston Harbor on Instagram , Twitter and Facebook .
Jun 07, 2023
Full time
Company Description
About Encore Boston Harbor
Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.
Job Description
The Encore Boston Harbor HVAC Technician – AHU/FCU is responsible for diagnosing and repairing HVAC systems to include: heating, air conditioning, water heaters, chillers, boilers, refrigeration systems, and building automation systems. This includes, but is not limited to: maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Adheres to all Encore Boston Harbor core values and property and department standards.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Effectively manages internal and external guest relations, which may require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate.
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Provides service, preventative maintenance, repair, or installation of systems/equipment.
Performs layout accurately for system, fixture, and equipment installations.
Diagnoses, troubleshoots, and problem solves of HVAC systems/and equipment.
Identifies, repairs or replaces needs to maintain equipment and systems.
Orders equipment and supplies to maintain inventory; ensuring availability of items when needed.
Performs testing of systems for code, specification, and contract or service agreement compliance.
Responds to emergency situations promptly for the purpose of resolving immediate heating/cooling/plumbing problems
Prepares documentation accurately and timely.
Maintaining appropriate levels inventory of tools.
Ensuring equipment startups are completed accurately and in a timely manner; provides adequate information to end user.
Installs all systems and products per code, specifications, submittals, and contract documents.
Tests equipment to ensure it meets quality standards.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
HVAC License required.
EPA 608 certification required.
Mass Refrigeration License Required.
Valid Massachusetts Driver License Preferred.
Education and/or Experience:
High school or equivalent degree required. Successful completion of an apprenticeship, vocational/trade, or college courses required.
Minimum of 3 years of refrigeration experience required.
Requires general computer skills and basic knowledge of Microsoft Office.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Large tonnage (1,000 ton plus) chiller maintenance experience preferred.
Data center chiller experience preferred.
Absorption chiller experience preferred.
Knowledge of basic hand and power tools and testing equipment and materials. Fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines required.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy (70) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the casino, kitchen, or property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Team members are expected to work outside and may be subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).
Additional Information
All your information will be kept confidential according to EEO guidelines.
For more information, visit encorebostonharbor.com or follow Encore Boston Harbor on Instagram , Twitter and Facebook .
Company Description
Join ITW today and come grow with us!
ITW Foils companies are part of Illinois Tool Works based in Chicago, Illinois. We are committed to your full potential. We strive for everyone at ITW to reach their full potential, and we value the unique and diverse perspectives, experiences and ideas that make all of us better together.
We offer top quality compensation and benefits packages, including the following:
- Competitively priced medical, dental, and vision coverage
- Company paid life insurance and disability insurance
- Paid vacation time and holidays
- 401K plan with generous company match
- Education reimbursement program
- Highly safety-conscious work environment
ITW located in 52 Countries, 53% in North America, 27% in Europe, Middle East & Africa and
20% Asia Pacific & Other
ITW has 43,000 employees and 18,500 Granted and Pending Patents.
In 2020 - Total Revenue was $12.6 Billion.
A global leader in the manufacturing and distribution of technically superior foils, films and laminates, our customers rely on our products every day for the most demanding applications in markets such as packaging and labels.
Job Description
Scope 1. PM Program (20%) a. Responsibility for modifying existing and implementing new PM tasks for facilities and production equipment in order to minimize unplanned downtime. b. Coordination with production to schedule time to perform PM tasks. 2. Work Request System (20%) a. Monitor work request to ensure: i. Proper prioritization. ii. Accurate entry of work performed, time, and parts used. b. Utilization of system data to identify areas for upgrade and/or additional PM. 3. Equipment Maintenance & Repair (20%) a. Lead support for complex problems. b. Routine work as needed to support mechanics and contractors. c. Major planned downtime events (weekends/holidays possible). d. Off hours support as needed. 4. Capital Projects (20%) a. Full responsibility for preparing and executing projects related to facilities and equipment. 5. Spare Parts Inventory (10%) a. Identify and maintain minimum critical spares for production equipment and essential facilities equipment. 6. Service Contractors (10%) a. Primary liaison for service contractors. b. Maintain management level relationships with service companies. c. Ensure alignment with the appropriate service companies. i. Cost, reliability, quality, safety.
Qualification s
Education/Experience 1. Associate’s degree with 5 years of relevant experience or Bachelor’s degree with 3 years relevant experience or 10 years of experience relevant to position scope in manufacturing maintenance role. 2. Experience with preventative maintenance programs. 3. Experience with electro-mechanical control systems. 4. Computer skills: email, work processing, spreadsheets. 5. Demonstrated experience solving complex problems. 6. Supervision and collaboration. 7. Project Management. Desired Skills Working knowledge of high vacuum systems, web handling, roll-to-roll processing, web coating, and web converting.
Additional Information
Job Specifications
Physical Demand: Moderate physical demand in setting up, loading and operating machines and other equipment. Required to be lifting or moving average weight material much of the time.
Fork Truck: Required operational and safety training, pass a multiple choice test and a field test on a fork truck. Use of fork truck is frequent throughout the shift.
Mental Attention or Visual Demand: Continuous mental and visual attention in operating machines and other equipment and performing other activities requiring constant alertness or activity.
Responsibility for Safety of Others: Only reasonable care in performing own work is necessary to prevent injury to others. An accident, should it occur, would result in minor injuries such as cuts, abrasions, burns and bruises.
Precautions, department and company policies, procedures, rules and regulations: Detect and report improper operations, faulty equipment, detective materials and unusual conditions. Maintain work areas and equipment in a clean, orderly, operational and safe condition.
Perform other related duties as required or as directed.
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
Mar 02, 2022
Full time
Company Description
Join ITW today and come grow with us!
ITW Foils companies are part of Illinois Tool Works based in Chicago, Illinois. We are committed to your full potential. We strive for everyone at ITW to reach their full potential, and we value the unique and diverse perspectives, experiences and ideas that make all of us better together.
We offer top quality compensation and benefits packages, including the following:
- Competitively priced medical, dental, and vision coverage
- Company paid life insurance and disability insurance
- Paid vacation time and holidays
- 401K plan with generous company match
- Education reimbursement program
- Highly safety-conscious work environment
ITW located in 52 Countries, 53% in North America, 27% in Europe, Middle East & Africa and
20% Asia Pacific & Other
ITW has 43,000 employees and 18,500 Granted and Pending Patents.
In 2020 - Total Revenue was $12.6 Billion.
A global leader in the manufacturing and distribution of technically superior foils, films and laminates, our customers rely on our products every day for the most demanding applications in markets such as packaging and labels.
Job Description
Scope 1. PM Program (20%) a. Responsibility for modifying existing and implementing new PM tasks for facilities and production equipment in order to minimize unplanned downtime. b. Coordination with production to schedule time to perform PM tasks. 2. Work Request System (20%) a. Monitor work request to ensure: i. Proper prioritization. ii. Accurate entry of work performed, time, and parts used. b. Utilization of system data to identify areas for upgrade and/or additional PM. 3. Equipment Maintenance & Repair (20%) a. Lead support for complex problems. b. Routine work as needed to support mechanics and contractors. c. Major planned downtime events (weekends/holidays possible). d. Off hours support as needed. 4. Capital Projects (20%) a. Full responsibility for preparing and executing projects related to facilities and equipment. 5. Spare Parts Inventory (10%) a. Identify and maintain minimum critical spares for production equipment and essential facilities equipment. 6. Service Contractors (10%) a. Primary liaison for service contractors. b. Maintain management level relationships with service companies. c. Ensure alignment with the appropriate service companies. i. Cost, reliability, quality, safety.
Qualification s
Education/Experience 1. Associate’s degree with 5 years of relevant experience or Bachelor’s degree with 3 years relevant experience or 10 years of experience relevant to position scope in manufacturing maintenance role. 2. Experience with preventative maintenance programs. 3. Experience with electro-mechanical control systems. 4. Computer skills: email, work processing, spreadsheets. 5. Demonstrated experience solving complex problems. 6. Supervision and collaboration. 7. Project Management. Desired Skills Working knowledge of high vacuum systems, web handling, roll-to-roll processing, web coating, and web converting.
Additional Information
Job Specifications
Physical Demand: Moderate physical demand in setting up, loading and operating machines and other equipment. Required to be lifting or moving average weight material much of the time.
Fork Truck: Required operational and safety training, pass a multiple choice test and a field test on a fork truck. Use of fork truck is frequent throughout the shift.
Mental Attention or Visual Demand: Continuous mental and visual attention in operating machines and other equipment and performing other activities requiring constant alertness or activity.
Responsibility for Safety of Others: Only reasonable care in performing own work is necessary to prevent injury to others. An accident, should it occur, would result in minor injuries such as cuts, abrasions, burns and bruises.
Precautions, department and company policies, procedures, rules and regulations: Detect and report improper operations, faulty equipment, detective materials and unusual conditions. Maintain work areas and equipment in a clean, orderly, operational and safe condition.
Perform other related duties as required or as directed.
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
The Encore Boston Harbor Maintenance Training & Project Manager will be responsible for ongoing training and project coordination within the Maintenance / Facilities Department. This position will schedule and manage trainings and ensure that all team members are in compliance. This position will also manage department projects as assigned. Responsibilities include, but are not limited to: maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Adheres to all Encore Boston Harbor core values and property and department standards.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Assists in providing training opportunities for team members.
Keeps informed of all new developments within the department.
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Must have the ability to promote positive, fair, and ethical relations with all team members, with all Encore contractors, and in all interactions within the Host and Surrounding Communities, as an ambassador of the Encore brand.
Coordinates and manages training for all facilities team members including safety training, Encore policy and facilities onboarding.
Coordinates and manages area specific training as needed with internal and external training providers.
Ensures training materials are updated.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Nov 15, 2023
Full time
The Encore Boston Harbor Maintenance Training & Project Manager will be responsible for ongoing training and project coordination within the Maintenance / Facilities Department. This position will schedule and manage trainings and ensure that all team members are in compliance. This position will also manage department projects as assigned. Responsibilities include, but are not limited to: maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Adheres to all Encore Boston Harbor core values and property and department standards.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Assists in providing training opportunities for team members.
Keeps informed of all new developments within the department.
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Must have the ability to promote positive, fair, and ethical relations with all team members, with all Encore contractors, and in all interactions within the Host and Surrounding Communities, as an ambassador of the Encore brand.
Coordinates and manages training for all facilities team members including safety training, Encore policy and facilities onboarding.
Coordinates and manages area specific training as needed with internal and external training providers.
Ensures training materials are updated.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Company Description
About Encore Boston Harbor
Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.
Job Description
The Encore Boston Harbor General Services Technician will be responsible for performing highly skilled diagnostic, inspections, and mechanical repairs of electrical, electronic, and/or hydronic systems. Will be responsible for guest room maintenance, responding to requests from facilities leadership and hotel management; as well as regularly scheduled maintenance. This includes, but is not limited to: maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Adheres to all Encore Boston Harbor core values and property and department standards are implemented and applied.
Participates in short-and long-term departmental goals, objectives, policies, and operating procedures.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Follows all applicable internal policies, federal and state laws, rules, regulations and controls.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Provides professional internal and external guest service.
Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Quickly resolves guest room maintenance concerns.
Performs preventative maintenance on fan coil units, small motors, replaces filters on air handlers, and performs maintenance on mechanically operated equipment in the guest rooms.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Massachusetts trade license required.
OSHA 10 a plus.
Valid Massachusetts Driver License Preferred.
Education and/or Experience:
High school or equivalent degree required. Successful completion of an apprenticeship, vocational/trade program, or college courses required.
Requires general computer skills and basic knowledge of Microsoft Office.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Knowledge of basic hand and power tools and testing equipment and materials. Fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines required.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy (70) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the casino floor, kitchen, or property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Team members are expected to work outside and may be subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Oct 30, 2023
Full time
Company Description
About Encore Boston Harbor
Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.
Job Description
The Encore Boston Harbor General Services Technician will be responsible for performing highly skilled diagnostic, inspections, and mechanical repairs of electrical, electronic, and/or hydronic systems. Will be responsible for guest room maintenance, responding to requests from facilities leadership and hotel management; as well as regularly scheduled maintenance. This includes, but is not limited to: maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Adheres to all Encore Boston Harbor core values and property and department standards are implemented and applied.
Participates in short-and long-term departmental goals, objectives, policies, and operating procedures.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Follows all applicable internal policies, federal and state laws, rules, regulations and controls.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Provides professional internal and external guest service.
Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Quickly resolves guest room maintenance concerns.
Performs preventative maintenance on fan coil units, small motors, replaces filters on air handlers, and performs maintenance on mechanically operated equipment in the guest rooms.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Massachusetts trade license required.
OSHA 10 a plus.
Valid Massachusetts Driver License Preferred.
Education and/or Experience:
High school or equivalent degree required. Successful completion of an apprenticeship, vocational/trade program, or college courses required.
Requires general computer skills and basic knowledge of Microsoft Office.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Knowledge of basic hand and power tools and testing equipment and materials. Fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines required.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy (70) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the casino floor, kitchen, or property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Team members are expected to work outside and may be subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Company Description
ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.
Job Description
The Encore Boston Harbor Kitchen Technician will be responsible for performing the skilled mechanical work required to maintain, modify, troubleshoot, and repair a wide variety of gas and electric commercial kitchen equipment and major appliances. Responsibilities include, but are not limited to: maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Adheres to all Encore Boston Harbor core values and property and department standards.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Provides professional internal and external guest service. Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Performs minor plumbing and electrical repairs.
Conducts maintenance and repairs of various types of kitchen and refrigeration equipment, including: walk-in freezers, refrigerators, industrial-sized steam cookers, washers, dryers, ovens, dishwashers, ice machines, water coolers, etc.
Conducts seasonal inspections of equipment.
Uses the work order management system to accept and complete work orders.
Installs new equipment; maintains settings on wiring controls; repairs leaks; replaces old or defective parts.
Responds to emergency maintenance repair calls, and after hours equipment issues.
Installs, starts up and shuts down equipment in accordance with Company safety procedures.
Informs appropriate management of potential electrical/mechanical problems and inherent dangers involved.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Journeyman plumbing license preferred, Massachusetts trade license required
OSHA 10 hour preferred.
Valid Massachusetts Driver License Preferred.
Education and/or Experience:
High school or equivalent degree required. Successful completion of an apprenticeship, vocational/trade program, or college courses required.
3 years of commercial kitchen equipment required.
Requires general computer skills and basic knowledge of Microsoft Office.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Hospitality experience required.
Knowledge of basic hand and power tools and testing equipment and materials. Fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines required.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy (70) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the casino, kitchen, or property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Team members are expected to work outside and may be subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Aug 23, 2023
Full time
Company Description
ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.
Job Description
The Encore Boston Harbor Kitchen Technician will be responsible for performing the skilled mechanical work required to maintain, modify, troubleshoot, and repair a wide variety of gas and electric commercial kitchen equipment and major appliances. Responsibilities include, but are not limited to: maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Adheres to all Encore Boston Harbor core values and property and department standards.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Provides professional internal and external guest service. Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Performs minor plumbing and electrical repairs.
Conducts maintenance and repairs of various types of kitchen and refrigeration equipment, including: walk-in freezers, refrigerators, industrial-sized steam cookers, washers, dryers, ovens, dishwashers, ice machines, water coolers, etc.
Conducts seasonal inspections of equipment.
Uses the work order management system to accept and complete work orders.
Installs new equipment; maintains settings on wiring controls; repairs leaks; replaces old or defective parts.
Responds to emergency maintenance repair calls, and after hours equipment issues.
Installs, starts up and shuts down equipment in accordance with Company safety procedures.
Informs appropriate management of potential electrical/mechanical problems and inherent dangers involved.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Journeyman plumbing license preferred, Massachusetts trade license required
OSHA 10 hour preferred.
Valid Massachusetts Driver License Preferred.
Education and/or Experience:
High school or equivalent degree required. Successful completion of an apprenticeship, vocational/trade program, or college courses required.
3 years of commercial kitchen equipment required.
Requires general computer skills and basic knowledge of Microsoft Office.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Hospitality experience required.
Knowledge of basic hand and power tools and testing equipment and materials. Fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines required.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy (70) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the casino, kitchen, or property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Team members are expected to work outside and may be subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Company Description
ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.
Job Description
The Encore Boston Harbor Systems Engineer is responsible for managing all servers, SAN, Physical Servers, F5, Load balancers and associated equipment located in the Data Centers including other appliances and Cyber Security hardware. This includes, but is not limited to: maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Provides timelines and other project documents in a professional manner
Works closely with the assigned user community (and through business technologists) to determine how technology might assist in addressing its needs, and then translates these needs into system requirements and design specifications.
Supports the strategy creation for products within the assigned vertical and translate that strategy into a product roadmap. The roadmap identifies the major areas, which are then detailed out as specific actionable requirements, making sure that the right features are built in the right order and at the right time.
Communicates with the business ensuring that internal customers participate, drive many elements of this strategy and mediate competing needs among stakeholders Work with the Senior Manager of the Business Intelligence Group (BIG) to find solutions to conflicting ideas and priorities while making progress on strategy and while keeping everyone satisfied.
Works with the BIG Team and the Network Team to identify product improvement opportunities (based on problem management analysis). These will be prioritized with the business in conjunction with enhancements etc.
Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems.
Ensure system connectivity of all servers, shared software, groupware, and other applications.
Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
Ensure compatibility and interoperability of all computing systems.
Monitor and test system performance; prepare and deliver system performance statistics and reports.
Works with product vendors to ensure visibility of problems identified above and/or enhancement opportunities.
Helps identify new product development opportunities where solutions do not exist in the market.
Works with business partners to review and screen products and vendors as needed.
Provides subject matter/domain expertise within the assigned vertical. Works with safety as a priority, and follows department and company safety standards.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Education and/or Experience:
Bachelor’s Degree in a related field or equivalent experience required.
Minimum 3 years of IT Technology (primarily server/san/appliances/load balancers/security/PCI) experience required. Property pre-opening projects and IT operation experience in both gaming and hospitality experience preferred.
Product Development and Engineering Experience or knowledge is preferred.
Strong product, financial, & technical knowledge to perform market and ROI analysis preferred.
Experience with research, trend analysis, and building relationships and alliances is preferred.
Requires strong computer skills and proficiency in Microsoft Office specifically Outlook, Word, Excel, Visio & PowerPoint.
Must possess outstanding organizational, and administrative skills, as well as excellent attention to detail.
Excellent written, oral, and interpersonal communication skills.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.
Technical Skills:
The candidate should have a solid understanding of the following technologies:
VMware ESXI virtualization technologies,
Microsoft Server operating systems, including 2008, 2012, and 2016
Well rounded knowledge of basic networking (TCP/IP) is a plus
HP server hardware, including HP Bladesystem and Synergy
Advanced troubleshooting and critical thinking skills
Powershell scripting is a plus
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Jul 11, 2023
Full time
Company Description
ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.
Job Description
The Encore Boston Harbor Systems Engineer is responsible for managing all servers, SAN, Physical Servers, F5, Load balancers and associated equipment located in the Data Centers including other appliances and Cyber Security hardware. This includes, but is not limited to: maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Provides timelines and other project documents in a professional manner
Works closely with the assigned user community (and through business technologists) to determine how technology might assist in addressing its needs, and then translates these needs into system requirements and design specifications.
Supports the strategy creation for products within the assigned vertical and translate that strategy into a product roadmap. The roadmap identifies the major areas, which are then detailed out as specific actionable requirements, making sure that the right features are built in the right order and at the right time.
Communicates with the business ensuring that internal customers participate, drive many elements of this strategy and mediate competing needs among stakeholders Work with the Senior Manager of the Business Intelligence Group (BIG) to find solutions to conflicting ideas and priorities while making progress on strategy and while keeping everyone satisfied.
Works with the BIG Team and the Network Team to identify product improvement opportunities (based on problem management analysis). These will be prioritized with the business in conjunction with enhancements etc.
Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems.
Ensure system connectivity of all servers, shared software, groupware, and other applications.
Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
Ensure compatibility and interoperability of all computing systems.
Monitor and test system performance; prepare and deliver system performance statistics and reports.
Works with product vendors to ensure visibility of problems identified above and/or enhancement opportunities.
Helps identify new product development opportunities where solutions do not exist in the market.
Works with business partners to review and screen products and vendors as needed.
Provides subject matter/domain expertise within the assigned vertical. Works with safety as a priority, and follows department and company safety standards.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Education and/or Experience:
Bachelor’s Degree in a related field or equivalent experience required.
Minimum 3 years of IT Technology (primarily server/san/appliances/load balancers/security/PCI) experience required. Property pre-opening projects and IT operation experience in both gaming and hospitality experience preferred.
Product Development and Engineering Experience or knowledge is preferred.
Strong product, financial, & technical knowledge to perform market and ROI analysis preferred.
Experience with research, trend analysis, and building relationships and alliances is preferred.
Requires strong computer skills and proficiency in Microsoft Office specifically Outlook, Word, Excel, Visio & PowerPoint.
Must possess outstanding organizational, and administrative skills, as well as excellent attention to detail.
Excellent written, oral, and interpersonal communication skills.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.
Technical Skills:
The candidate should have a solid understanding of the following technologies:
VMware ESXI virtualization technologies,
Microsoft Server operating systems, including 2008, 2012, and 2016
Well rounded knowledge of basic networking (TCP/IP) is a plus
HP server hardware, including HP Bladesystem and Synergy
Advanced troubleshooting and critical thinking skills
Powershell scripting is a plus
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Additional Information
All your information will be kept confidential according to EEO guidelines.