Company Description
ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.
Job Description
The Encore Boston Harbor Kitchen Technician will be responsible for performing the skilled mechanical work required to maintain, modify, troubleshoot, and repair a wide variety of gas and electric commercial kitchen equipment and major appliances. Responsibilities include, but are not limited to: maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Adheres to all Encore Boston Harbor core values and property and department standards.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Provides professional internal and external guest service. Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Performs minor plumbing and electrical repairs.
Conducts maintenance and repairs of various types of kitchen and refrigeration equipment, including: walk-in freezers, refrigerators, industrial-sized steam cookers, washers, dryers, ovens, dishwashers, ice machines, water coolers, etc.
Conducts seasonal inspections of equipment.
Uses the work order management system to accept and complete work orders.
Installs new equipment; maintains settings on wiring controls; repairs leaks; replaces old or defective parts.
Responds to emergency maintenance repair calls, and after hours equipment issues.
Installs, starts up and shuts down equipment in accordance with Company safety procedures.
Informs appropriate management of potential electrical/mechanical problems and inherent dangers involved.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Journeyman plumbing license preferred, Massachusetts trade license required
OSHA 10 hour preferred.
Valid Massachusetts Driver License Preferred.
Education and/or Experience:
High school or equivalent degree required. Successful completion of an apprenticeship, vocational/trade program, or college courses required.
3 years of commercial kitchen equipment required.
Requires general computer skills and basic knowledge of Microsoft Office.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Hospitality experience required.
Knowledge of basic hand and power tools and testing equipment and materials. Fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines required.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy (70) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the casino, kitchen, or property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Team members are expected to work outside and may be subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Jun 14, 2023
Full time
Company Description
ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.
Job Description
The Encore Boston Harbor Kitchen Technician will be responsible for performing the skilled mechanical work required to maintain, modify, troubleshoot, and repair a wide variety of gas and electric commercial kitchen equipment and major appliances. Responsibilities include, but are not limited to: maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Adheres to all Encore Boston Harbor core values and property and department standards.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Provides professional internal and external guest service. Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Performs minor plumbing and electrical repairs.
Conducts maintenance and repairs of various types of kitchen and refrigeration equipment, including: walk-in freezers, refrigerators, industrial-sized steam cookers, washers, dryers, ovens, dishwashers, ice machines, water coolers, etc.
Conducts seasonal inspections of equipment.
Uses the work order management system to accept and complete work orders.
Installs new equipment; maintains settings on wiring controls; repairs leaks; replaces old or defective parts.
Responds to emergency maintenance repair calls, and after hours equipment issues.
Installs, starts up and shuts down equipment in accordance with Company safety procedures.
Informs appropriate management of potential electrical/mechanical problems and inherent dangers involved.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Journeyman plumbing license preferred, Massachusetts trade license required
OSHA 10 hour preferred.
Valid Massachusetts Driver License Preferred.
Education and/or Experience:
High school or equivalent degree required. Successful completion of an apprenticeship, vocational/trade program, or college courses required.
3 years of commercial kitchen equipment required.
Requires general computer skills and basic knowledge of Microsoft Office.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Hospitality experience required.
Knowledge of basic hand and power tools and testing equipment and materials. Fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines required.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy (70) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the casino, kitchen, or property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Team members are expected to work outside and may be subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Company Description
About Encore Boston Harbor
Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.
Job Description
The Encore Boston Harbor HVAC Technician – AHU/FCU is responsible for diagnosing and repairing HVAC systems to include: heating, air conditioning, water heaters, chillers, boilers, refrigeration systems, and building automation systems. This includes, but is not limited to: maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Adheres to all Encore Boston Harbor core values and property and department standards.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Effectively manages internal and external guest relations, which may require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate.
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Provides service, preventative maintenance, repair, or installation of systems/equipment.
Performs layout accurately for system, fixture, and equipment installations.
Diagnoses, troubleshoots, and problem solves of HVAC systems/and equipment.
Identifies, repairs or replaces needs to maintain equipment and systems.
Orders equipment and supplies to maintain inventory; ensuring availability of items when needed.
Performs testing of systems for code, specification, and contract or service agreement compliance.
Responds to emergency situations promptly for the purpose of resolving immediate heating/cooling/plumbing problems
Prepares documentation accurately and timely.
Maintaining appropriate levels inventory of tools.
Ensuring equipment startups are completed accurately and in a timely manner; provides adequate information to end user.
Installs all systems and products per code, specifications, submittals, and contract documents.
Tests equipment to ensure it meets quality standards.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
HVAC License required.
EPA 608 certification required.
Mass Refrigeration License Required.
Valid Massachusetts Driver License Preferred.
Education and/or Experience:
High school or equivalent degree required. Successful completion of an apprenticeship, vocational/trade, or college courses required.
Minimum of 3 years of refrigeration experience required.
Requires general computer skills and basic knowledge of Microsoft Office.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Large tonnage (1,000 ton plus) chiller maintenance experience preferred.
Data center chiller experience preferred.
Absorption chiller experience preferred.
Knowledge of basic hand and power tools and testing equipment and materials. Fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines required.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy (70) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the casino, kitchen, or property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Team members are expected to work outside and may be subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).
Additional Information
All your information will be kept confidential according to EEO guidelines.
For more information, visit encorebostonharbor.com or follow Encore Boston Harbor on Instagram , Twitter and Facebook .
Jun 07, 2023
Full time
Company Description
About Encore Boston Harbor
Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.
Job Description
The Encore Boston Harbor HVAC Technician – AHU/FCU is responsible for diagnosing and repairing HVAC systems to include: heating, air conditioning, water heaters, chillers, boilers, refrigeration systems, and building automation systems. This includes, but is not limited to: maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Adheres to all Encore Boston Harbor core values and property and department standards.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Effectively manages internal and external guest relations, which may require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate.
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Provides service, preventative maintenance, repair, or installation of systems/equipment.
Performs layout accurately for system, fixture, and equipment installations.
Diagnoses, troubleshoots, and problem solves of HVAC systems/and equipment.
Identifies, repairs or replaces needs to maintain equipment and systems.
Orders equipment and supplies to maintain inventory; ensuring availability of items when needed.
Performs testing of systems for code, specification, and contract or service agreement compliance.
Responds to emergency situations promptly for the purpose of resolving immediate heating/cooling/plumbing problems
Prepares documentation accurately and timely.
Maintaining appropriate levels inventory of tools.
Ensuring equipment startups are completed accurately and in a timely manner; provides adequate information to end user.
Installs all systems and products per code, specifications, submittals, and contract documents.
Tests equipment to ensure it meets quality standards.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
HVAC License required.
EPA 608 certification required.
Mass Refrigeration License Required.
Valid Massachusetts Driver License Preferred.
Education and/or Experience:
High school or equivalent degree required. Successful completion of an apprenticeship, vocational/trade, or college courses required.
Minimum of 3 years of refrigeration experience required.
Requires general computer skills and basic knowledge of Microsoft Office.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Large tonnage (1,000 ton plus) chiller maintenance experience preferred.
Data center chiller experience preferred.
Absorption chiller experience preferred.
Knowledge of basic hand and power tools and testing equipment and materials. Fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines required.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy (70) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the casino, kitchen, or property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Team members are expected to work outside and may be subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).
Additional Information
All your information will be kept confidential according to EEO guidelines.
For more information, visit encorebostonharbor.com or follow Encore Boston Harbor on Instagram , Twitter and Facebook .
Company Description
ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.
Job Description
The Encore Boston Harbor Kitchen Technician will be responsible for performing the skilled mechanical work required to maintain, modify, troubleshoot, and repair a wide variety of gas and electric commercial kitchen equipment and major appliances. Responsibilities include, but are not limited to: maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Adheres to all Encore Boston Harbor core values and property and department standards.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Provides professional internal and external guest service. Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Performs minor plumbing and electrical repairs.
Conducts maintenance and repairs of various types of kitchen and refrigeration equipment, including: walk-in freezers, refrigerators, industrial-sized steam cookers, washers, dryers, ovens, dishwashers, ice machines, water coolers, etc.
Conducts seasonal inspections of equipment.
Uses the work order management system to accept and complete work orders.
Installs new equipment; maintains settings on wiring controls; repairs leaks; replaces old or defective parts.
Responds to emergency maintenance repair calls, and after hours equipment issues.
Installs, starts up and shuts down equipment in accordance with Company safety procedures.
Informs appropriate management of potential electrical/mechanical problems and inherent dangers involved.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Journeyman plumbing license preferred, Massachusetts trade license required
OSHA 10 hour preferred.
Valid Massachusetts Driver License Preferred.
Education and/or Experience:
High school or equivalent degree required. Successful completion of an apprenticeship, vocational/trade program, or college courses required.
3 years of commercial kitchen equipment required.
Requires general computer skills and basic knowledge of Microsoft Office.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Hospitality experience required.
Knowledge of basic hand and power tools and testing equipment and materials. Fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines required.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy (70) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the casino, kitchen, or property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Team members are expected to work outside and may be subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Aug 23, 2023
Full time
Company Description
ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.
Job Description
The Encore Boston Harbor Kitchen Technician will be responsible for performing the skilled mechanical work required to maintain, modify, troubleshoot, and repair a wide variety of gas and electric commercial kitchen equipment and major appliances. Responsibilities include, but are not limited to: maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Adheres to all Encore Boston Harbor core values and property and department standards.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Provides professional internal and external guest service. Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Performs minor plumbing and electrical repairs.
Conducts maintenance and repairs of various types of kitchen and refrigeration equipment, including: walk-in freezers, refrigerators, industrial-sized steam cookers, washers, dryers, ovens, dishwashers, ice machines, water coolers, etc.
Conducts seasonal inspections of equipment.
Uses the work order management system to accept and complete work orders.
Installs new equipment; maintains settings on wiring controls; repairs leaks; replaces old or defective parts.
Responds to emergency maintenance repair calls, and after hours equipment issues.
Installs, starts up and shuts down equipment in accordance with Company safety procedures.
Informs appropriate management of potential electrical/mechanical problems and inherent dangers involved.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Journeyman plumbing license preferred, Massachusetts trade license required
OSHA 10 hour preferred.
Valid Massachusetts Driver License Preferred.
Education and/or Experience:
High school or equivalent degree required. Successful completion of an apprenticeship, vocational/trade program, or college courses required.
3 years of commercial kitchen equipment required.
Requires general computer skills and basic knowledge of Microsoft Office.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Hospitality experience required.
Knowledge of basic hand and power tools and testing equipment and materials. Fluent knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines required.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy (70) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the casino, kitchen, or property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Team members are expected to work outside and may be subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Company Description
ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.
Job Description
The Encore Boston Harbor Systems Engineer is responsible for managing all servers, SAN, Physical Servers, F5, Load balancers and associated equipment located in the Data Centers including other appliances and Cyber Security hardware. This includes, but is not limited to: maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Provides timelines and other project documents in a professional manner
Works closely with the assigned user community (and through business technologists) to determine how technology might assist in addressing its needs, and then translates these needs into system requirements and design specifications.
Supports the strategy creation for products within the assigned vertical and translate that strategy into a product roadmap. The roadmap identifies the major areas, which are then detailed out as specific actionable requirements, making sure that the right features are built in the right order and at the right time.
Communicates with the business ensuring that internal customers participate, drive many elements of this strategy and mediate competing needs among stakeholders Work with the Senior Manager of the Business Intelligence Group (BIG) to find solutions to conflicting ideas and priorities while making progress on strategy and while keeping everyone satisfied.
Works with the BIG Team and the Network Team to identify product improvement opportunities (based on problem management analysis). These will be prioritized with the business in conjunction with enhancements etc.
Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems.
Ensure system connectivity of all servers, shared software, groupware, and other applications.
Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
Ensure compatibility and interoperability of all computing systems.
Monitor and test system performance; prepare and deliver system performance statistics and reports.
Works with product vendors to ensure visibility of problems identified above and/or enhancement opportunities.
Helps identify new product development opportunities where solutions do not exist in the market.
Works with business partners to review and screen products and vendors as needed.
Provides subject matter/domain expertise within the assigned vertical. Works with safety as a priority, and follows department and company safety standards.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Education and/or Experience:
Bachelor’s Degree in a related field or equivalent experience required.
Minimum 3 years of IT Technology (primarily server/san/appliances/load balancers/security/PCI) experience required. Property pre-opening projects and IT operation experience in both gaming and hospitality experience preferred.
Product Development and Engineering Experience or knowledge is preferred.
Strong product, financial, & technical knowledge to perform market and ROI analysis preferred.
Experience with research, trend analysis, and building relationships and alliances is preferred.
Requires strong computer skills and proficiency in Microsoft Office specifically Outlook, Word, Excel, Visio & PowerPoint.
Must possess outstanding organizational, and administrative skills, as well as excellent attention to detail.
Excellent written, oral, and interpersonal communication skills.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.
Technical Skills:
The candidate should have a solid understanding of the following technologies:
VMware ESXI virtualization technologies,
Microsoft Server operating systems, including 2008, 2012, and 2016
Well rounded knowledge of basic networking (TCP/IP) is a plus
HP server hardware, including HP Bladesystem and Synergy
Advanced troubleshooting and critical thinking skills
Powershell scripting is a plus
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Jul 11, 2023
Full time
Company Description
ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.
Job Description
The Encore Boston Harbor Systems Engineer is responsible for managing all servers, SAN, Physical Servers, F5, Load balancers and associated equipment located in the Data Centers including other appliances and Cyber Security hardware. This includes, but is not limited to: maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.
Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
Delivers and maintains a maximum level of property-wide service and satisfaction.
Contributes to company-wide communication and best practices.
Keeps informed of all new developments within the department.
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
Provides timelines and other project documents in a professional manner
Works closely with the assigned user community (and through business technologists) to determine how technology might assist in addressing its needs, and then translates these needs into system requirements and design specifications.
Supports the strategy creation for products within the assigned vertical and translate that strategy into a product roadmap. The roadmap identifies the major areas, which are then detailed out as specific actionable requirements, making sure that the right features are built in the right order and at the right time.
Communicates with the business ensuring that internal customers participate, drive many elements of this strategy and mediate competing needs among stakeholders Work with the Senior Manager of the Business Intelligence Group (BIG) to find solutions to conflicting ideas and priorities while making progress on strategy and while keeping everyone satisfied.
Works with the BIG Team and the Network Team to identify product improvement opportunities (based on problem management analysis). These will be prioritized with the business in conjunction with enhancements etc.
Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems.
Ensure system connectivity of all servers, shared software, groupware, and other applications.
Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
Ensure compatibility and interoperability of all computing systems.
Monitor and test system performance; prepare and deliver system performance statistics and reports.
Works with product vendors to ensure visibility of problems identified above and/or enhancement opportunities.
Helps identify new product development opportunities where solutions do not exist in the market.
Works with business partners to review and screen products and vendors as needed.
Provides subject matter/domain expertise within the assigned vertical. Works with safety as a priority, and follows department and company safety standards.
Works with safety as a priority, and follows department and company safety standards.
Maintains relevant knowledge of industry through continuing education and training.
Performs any other job-related duties as assigned.
Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Education and/or Experience:
Bachelor’s Degree in a related field or equivalent experience required.
Minimum 3 years of IT Technology (primarily server/san/appliances/load balancers/security/PCI) experience required. Property pre-opening projects and IT operation experience in both gaming and hospitality experience preferred.
Product Development and Engineering Experience or knowledge is preferred.
Strong product, financial, & technical knowledge to perform market and ROI analysis preferred.
Experience with research, trend analysis, and building relationships and alliances is preferred.
Requires strong computer skills and proficiency in Microsoft Office specifically Outlook, Word, Excel, Visio & PowerPoint.
Must possess outstanding organizational, and administrative skills, as well as excellent attention to detail.
Excellent written, oral, and interpersonal communication skills.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.
Technical Skills:
The candidate should have a solid understanding of the following technologies:
VMware ESXI virtualization technologies,
Microsoft Server operating systems, including 2008, 2012, and 2016
Well rounded knowledge of basic networking (TCP/IP) is a plus
HP server hardware, including HP Bladesystem and Synergy
Advanced troubleshooting and critical thinking skills
Powershell scripting is a plus
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is typically moderate. When on the property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
Additional Information
All your information will be kept confidential according to EEO guidelines.