Company Description
Bosch Service Solutions | Providing Innovative Service Solutions Worldwide
Bosch Service Solutions is a leading provider of Business Process Outsourcing optimizing services in the following key areas: Customer Experience Services, Mobility Services, Monitoring Services as well as Business and Shared Services. Around 9,000 associates provide and optimize customers’ business processes in approximately 40 languages. Visit our website for more information at www.boschservicesolutions.com.
Job Description
Design and develop routing strategies to implement business logic within the Contact Center service. In addition, integrate backend systems into these strategies and AI other self-service capabilities.
Qualifications
Additional Information
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.
By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.
BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives.